oz356 Privacy Policy

oz356 ("we", "our", "platform") is a trusted online betting and casino platform in Bangladesh. This privacy policy explains how oz356 collects, stores, uses, discloses, and protects the personal information of its users.

This policy applies to the oz356 website, mobile interface, and all related services. By using our platform, you are considered to have given your consent to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

This privacy policy complements our Terms and Conditions and should be read alongside it. We reserve the right to update this policy at any time, and users will be notified appropriately of any changes.

2.1 Information Provided Directly by You

When you register an account on oz356 or use our services, we may collect the following information:

• Full name, date of birth, and gender
• Email address and contact information
• National ID (NID) or passport number (for identity verification)
• Residential address
• Payment information (bKash, Nagad, Rocket, or bank account number)
• Username and password (stored in encrypted form)

2.2 Automatically Collected Information

The following information may be collected automatically while you use our platform:

• IP address and device identifier information
• Browser type and version
• Operating system information
• Browsing activity on the platform, page views, and click data
• Login and logout times and session duration
• Transaction history and betting activity
• Information obtained through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may also collect information from third-party sources, such as identity verification agencies, financial fraud prevention systems, and payment processors. This information is primarily used to confirm the security and legitimacy of your account.

3.1 Service Operation and Improvement

We use the information we collect for the following purposes:

• Creating, managing, and verifying accounts
• Processing deposit and withdrawal transactions
• Delivering betting and gaming services smoothly
• Improving platform performance and adding new features
• Resolving technical issues and maintaining system security

3.2 Security and Fraud Prevention

oz356 uses your information to protect its users and the platform:

• Verifying account identity and preventing fraud
• Detecting money laundering and illegal activity
• Monitoring unusual betting patterns
• Complying with applicable regulations and legal obligations
• Verifying age — ensuring services are provided only to those aged 21 and above

3.3 Communication and Customer Support

We use your information to contact you regarding important account-related matters, transaction confirmations, security alerts, and responses to support requests. If you do not wish to receive promotional communications, you may stop them at any time by contacting us.

3.4 Responsible Gaming

As part of our responsible gaming policy, we analyse your betting activity in order to identify potentially problematic gambling behaviour and provide necessary support.

4.1 Security Measures

oz356 uses industry-standard technologies and methods to protect your personal information, including:

• SSL Encryption: All data transmissions are encrypted using SSL/TLS technology
• Password Hashing: Your password is never stored in plain text
• Restricted Access: Only authorised personnel may access your information
• Regular Security Audits: Platform security is reviewed on a regular basis
• Firewalls and Intrusion Detection: Unauthorised access is prevented

4.2 Data Retention Period

We retain your personal information for as long as your account is active or as needed to provide services. Certain information may be retained for a specified period after account closure to meet legal obligations, resolve disputes, or enforce agreements.

4.3 Response to Data Breaches

If a security breach occurs that may put your information at risk, oz356 will notify affected users as quickly as possible in accordance with applicable regulations and will take the necessary remedial measures.

5.1 When We Share Information

oz356 never sells or rents your personal information to third parties. However, information may be shared in the following cases:

• Service Providers: Payment processors (bKash, Nagad, Rocket), identity verification agencies, and technology partners who assist in operating our services
• Legal Obligations: As part of court orders, regulatory authority requests, or legal proceedings
• Fraud Prevention: With relevant agencies to detect and prevent fraud or illegal activity
• Business Transfers: In the event of a merger or acquisition, however you will be notified in advance

5.2 International Data Transfers

Our systems or service providers may store data outside Bangladesh. In such cases we ensure that the necessary safeguards and contractual security terms are maintained.

5.3 Obligations of Third-Party Service Providers

All of our third-party service providers are contractually obligated to keep your information confidential and to use it only for the specified purpose. They may not use your information for any other purpose without our permission.

6.1 What Cookies Are and Why They Are Used

Cookies are small text files stored on your device. oz356 uses cookies for the following purposes:

• Essential Cookies: Maintaining login sessions and ensuring core functionality
• Functional Cookies: Remembering your preferences and settings
• Analytics Cookies: Understanding and improving platform usage
• Security Cookies: Preventing fraudulent activity

6.2 Cookie Controls

You can control or delete cookies through your browser settings. However, please note that disabling essential cookies may cause some platform features to not work correctly.

7.1 Right of Access

You may request a copy of the information we hold about you at any time. We will respond to your request within a reasonable time.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected or updated. General information can be updated directly from your account profile.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, it may not be possible for us to delete information that is required for legal obligations, fraud prevention, or dispute resolution.

7.4 Right to Object to Processing

You may object to the processing of your information for direct marketing. To stop such communications, email us at [email protected].

7.5 Right to Portability

You may request your personal information in a structured, commonly used format, which you can transfer to another service if needed.

oz356 strictly prohibits its services for anyone under the age of 21 (for ages 21+). We do not intentionally collect any personal information from minors. Age verification at the time of registration is a mandatory step.

If it comes to our attention that a minor has used our platform or provided information, we will immediately close that account and delete the associated information.

oz356 may update this privacy policy from time to time. For significant changes to the policy, we will send a notification to the registered email address and display a temporary notice on the platform.

Continued use of our platform after any changes will be taken as your agreement to the revised policy. For this reason, we advise you to review this page on a regular basis.

The current version of this policy is effective from the date stated at the top of the page.